We work hard with our factories to ensure that anything sharp used in the production of our items are kept in the factory - this includes needles, scissors,...

Contrary to popular belief, pilling (or bobbling) is not due to poor quality clothing. Bobbles appear after washing and are simply caused by friction from a...

Our poppers and snaps on kidswear are sourced from trusted suppliers and are tested to be strong enough that they won't come off in everyday use.  They...

All JoJo Shoes fit slightly differently and differ in length and width fittings depending on the style.  You can use the ‘How big are my feet guide’ to hel...

We use high quality fabrics with good stretch that if looked after correctly will last appropriately. We recommend to customers to always rinse their swimwe...

SPF is the rating you are familiar with for sunscreens and other sun protective products, while UPF measures the amount of UV radiation that penetrates thro...

Our wellies are made from natural rubber and some customers may experience cracking and splitting.  This issue is industry wide and occurs on other wellie ...

Our zips on kidswear and sleeping bags are sourced from trusted suppliers and are perfect for everyday use. In the unlikely event one breaks or a part detac...

We are sorry to hear the garments you have recently received have a “chemical” or "smoke" odour to them. Please be assured that JoJo Maman Bébé do...

When our clothing items are being made, the factory use pen marks to mark the position of where they want a button or popper to go to make sure it is in exa...