Contrary to popular belief, pilling (or bobbling) is not due to poor quality clothing. Bobbles appear after washing and are simply caused by friction from a rough washing cycle or abrasion from wear especially in places such as underarm or where a bag is carried etc. We regularly use yarns that are known to be anti-pilling or better than many you can buy. Pilling is not faulty. You do not need to log a QC ticket. We can offer knitwear combs which defuzz as a gesture of goodwill if necessary.