FAULTY RETURNS CODE F	Use this code if the faulty return does not fit into one of the below
FAULTY RETURNS CODE FBRO	Use this faulty returns code is a product broken or has an electrical fault
FAULTY RETURNS CODE FDAM	Use this faulty returns code if the item was damaged in transit
FAULTY RETURNS CODE FHEM	Use this fault code if the stitching is poor quality - eg the hems or seams are coming apart
FAULTY RETURNS CODE FLAB	Use this faulty returns code if the labelling is definitely wrong or there are definite mismatched pairs in a set
FAULTY RETURNS CODE FSHR	Use this faulty returns code if we accept the item back for shrinkage, perhaps it is mishapen after washing or for piling. NB don’t forget we don’t believe most of these are faulty
FAULTY RETURNS CODE FSTA	Use this faulty returns code if the item has stains or if has been returned for colour running
FAULTY RETURNS CODE FZIP	Use this faulty return code if there is an issue with the zips, the poppers, the buttons or other fastenings.